Princessa.store is the electronic commercial store for sale (hereinafter the “e-shop”) of the company with the name “KOSTIMPAS V. MICHAEL” (hereinafter “THE COMPANY”) based in Thessaloniki, 22 Aristotelous Street and legally represented. The contact numbers of the headquarters are 2313098839 (daily 10:00 to 22:00 and Saturday 10:00 to 20:00), e-mail address: [email protected].

The following terms and conditions cover exclusively any sale of products through the company’s online store located on the princessa.store website. Any other Terms and Conditions are expressly excluded. Every user who enters and trades or uses the services of the online store (hereinafter the “customer” or “user” respectively) is considered to consent and unconditionally accepts the terms set forth herein, without exception. If a User does not agree with these terms, he must abstain from using the online store and from any transaction with it. The company reserves the right to change the terms of use at any time.

1. Information & Products

The COMPANY is committed to the truth, accuracy and completeness of the information provided in the online store, regarding the identity and details of both the COMPANY and its suppliers, but also the main characteristics of the products available through the electronic store.

The COMPANY reserves and is not liable for any technical or typographical errors, which were made by mistake, inadvertence or due to force majeure and which it agrees to correct if they become aware of it.

2. Limitation of Liability

The COMPANY fully complies with the provisions of the Civil Code regarding the sale as well as the provisions of Law 2251/1994 on Consumer Protection as amended and in force.

The COMPANY in the context of its transactions from the online store informs the Customer based on the available data of availability or not of the products and in no case can guarantee the availability of them. In any case, the COMPANY undertakes to inform the Customer in a timely manner about the unavailability, in which case even in this case it does not bear any further responsibility.

The COMPANY strives to provide high quality services on a daily basis. In good faith, the COMPANY is not responsible or liable for any errors in features, photos and product prices listed on the site and can not guarantee that there will be no errors for any reason when entering and / or updating the features and / and the price of a product.

The COMPANY is not responsible for any unauthorized interventions of third parties in products and / or services and / or information available through the online store.

The COMPANY does not represent in any way that the information contained in the documents and announcements published on this server is appropriate for any purpose. Any such document and related graphic representation is provided “as is” without any warranty of any kind.

The COMPANY makes every effort to provide high quality services but can not guarantee that there will be no interruptions or errors.

3. Responsibility of the User

Every User is free to use the site in accordance with the Law and good manners. The responsibility for the contents of the transactions belongs exclusively to the User.

The COMPANY does not exercise any kind of correction or intervention in the data transferred by the User. The User must fill in the following fields correctly and accurately: name, address, message, etc. in the online contact forms. The use of the site is subject to Greek, European and International laws and the User agrees not to use our site in order to violate these laws.

In the context of the above, the User agrees and undertakes not to use the online store for:
1. sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causes unlawful infringement and damage to the COMPANY or any third party or violates the confidentiality or confidentiality of any person;
2. sending, publishing, e-mailing or otherwise transmitting any content that offends users’ morals, social values, minority, etc.,
3. posting, publishing, e-mailing or otherwise transmitting any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements),
4. sending, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of others;
5. sending, publishing, e-mailing or otherwise transmitting any material containing software viruses or any other code, files or programs designed to interrupt, damage, destroy or equip the operation any computer software or hardware,
6. intentional or unintentional violation of applicable law or regulations;
7. harassment of third parties in any way,
8. collect or store personal data about other users.

In addition, the User agrees that all members, associates, employees, management, shareholders and other associates of the COMPANY are not responsible for anything arising from third party members who use the site. Any use contrary to the above except for accidents or civil penalties results in termination of services provided without notice.

4. Intellectual & Industrial Property Rights

All content in the online store, including badges, badges, images, graphics, photos, drawings, texts, etc. are the intellectual property of the COMPANY and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the COMPANY has obtained a license for its own exclusive needs and for the operation of the online store.
In addition, any software available for downloading from this server is the intellectual property of the COMPANY:

(a) the use of such documents by this server is restricted for informational and non-commercial purposes only or is for personal use only and will not be copied or placed on another computer network or distributed through other media
(b) there is absolutely no interference with the documents. Any other use is strictly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted.

It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the actual provider of the online store. Reproduction, dissemination, transmission, retransmission of the material, or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder.

The names, images, logos and insignia that represent our online store under the name “Princessa by Michael Kostibas” or third parties are the exclusive trademarks of the COMPANY or third parties respectively protected by the relevant trademark laws. Their appearance on the site should in no way be construed as a transfer or assignment of their license or right of use.

5. “Links” (links) to other sites

The COMPANY does not control the availability, content, privacy policy, quality and completeness of the services of other websites (websites) and web pages to which it refers through “links”, hyperlinks or advertising banners. Therefore, for any problem that occurs during their use, the User must go directly to the respective websites and webpages, which are responsible for the provision of their services. The provision of the links in the online store is done for the convenience of the User and the COMPANY in no case approves, does not accept and is not responsible for the content of each link.

6. Confidentiality Statement

When the User sends a request online, the information he provides to us is used to answer his question electronically. We treat applications completed by each User as well as the email they send as confidential information. We do not transmit their content except to the directly interested recipient and in the cases provided by law, if requested by the COMPANY or in the event that the content of the message is considered to offend and offend the COMPANY. Such action is necessary in order to:

1. the protection of the rights and property of the COMPANY
2. protection against misuse or unauthorized use of the site
3. the protection of the personal safety or property of users and the consumer public.

However, if the User provides the COMPANY with a false email address or attempts to take the place of another person when sending information online, all information – as well as the IP address – will be part of any investigation. The people of the COMPANY may need to edit the User’s email in collaboration with the technical department. In addition, if any User requests to contact a competent employee from the Customer service department of the COMPANY in order to assist him in any e-mail, then this employee will be able to access the full range of information that is relevant to his request. such User, including the User’s email address and messages. The COMPANY is not responsible for the security policy of other websites or for the way they manage their online visitors.

7.Product Returns – Cancellations

You have the right to return the product you bought, within 14 calendar days from the date of receipt. The change is made with products of equal or greater value.
In case of change, send the package back to us, the shipping costs are charged to us, while to receive the new package, the shipping costs are € 2.50. For each subsequent change the shipping costs are € 5.00
Returns are only accepted if the products are in the same condition in which you received them and the special markings (tabs / barcode) have not been removed, together with the retail receipt.


Returns are made within 14 working days from the day you receive your parcel. Shipping costs to send us the parcel are yours. The product must be in perfect condition, as you received it and the special markings (tabs / barcode) have not been removed. In case of company error in sending the product or receiving a defective product, the shipping costs are borne entirely by our company.

For the refund process, note on the change form that you wish a refund and indicate the bank, beneficiary name and account number (IBAN) to which you want the deposit to be made. The refund is made within the next 7 working days from the date of receipt of the returned product. In case of deposit in a different bank, the transfer is borne by the Beneficiary (Customer) and not the Depositor (www.princessa.store). The company is not responsible for any damage or deterioration of the products after their use and is not obliged to replace these products.


 You can cancel your order within 1 hour of completion by calling us at 2313098839 or by e-mail at info @ info @ princessa.store. Depending on the development stage of your order, we will inform you about the options you have.


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